OCBC rolls out AI avatars, to hire 600 more relationship managers amid wealth push
AI SummaryAI-generated — verify against the source.OCBC Bank is integrating AI avatars into its wealth management operations while simultaneously expanding its human relationship manager headcount by 600. This hybrid approach signals a broader industry trend where AI is used to augment client engagement rather than replace human advisors, highlighting the importance of 'high-tech, high-touch' service models.
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